Let's Get Started
In-person in East Nashville · Online across Tennessee & Virginia
I'm Glad You're Here.
Taking this step takes something. Whether you've been thinking about it for a while or something recently shifted and you're ready — reaching out matters. Here's exactly what happens next so there are no surprises between now and your first session.
Step 1 — Reach Out
Start by submitting an inquiry through the Connect page. I respond to all new client inquiries within 24 hours.
If you don't hear back within that window please check your spam folder and feel free to reach out again — I want to make sure your message got through.
Please note: if you are in crisis or at risk of harm to yourself or others, this practice is not a crisis service. Please call or text 988, call 911, or go to your nearest emergency room.
Step 2 — Request Your Appointment
Once we've connected I'll provide you with a link to request an available appointment time. You'll select a time that works for you and submit your request.
A credit card is required at this step — but it will not be charged at this time. It serves only as a temporary authorization to confirm that a real person is requesting the appointment slot. Once your request is received and approved by the practice you'll receive a confirmation. Payment is collected at the time of your session.
Step 3 — Complete Your Intake Documents
After your appointment is confirmed you'll receive an email with a link to complete all intake documentation online through our secure client portal. Please complete these as soon as possible — ideally well before your appointment — so I have time to review everything fully before we meet.
You'll also receive email and text reminders for your upcoming appointment and any incomplete documents so nothing slips through the cracks.
Step 4 — Find Us
Your appointment reminder text will include everything you need to know about parking and how to access the office through the key lockbox on the door. No need to wait outside or figure anything out on arrival — it's all in the message.
When you arrive you'll find a comfortable, spacious waiting area with snacks and drinks. Take a breath. Make yourself at home. I'll greet you at your appointment time and show you around before we settle in.
Step 5 — Your First Session
There's nothing you need to bring. Some clients like to have a pen and notebook — that's entirely a personal preference, not a requirement.
The first session is mostly a conversation. We'll talk about what brought you in, what you're hoping for, and a little about how I work. There's no pressure to have it figured out before you arrive — most people don't, and that's completely fine. By the end we'll have a sense of whether this feels like a good fit and what working together might look like.
If you'd like a fuller picture of what the first session involves, here's what to expect →
Practical Details
Session length: 50 minutes
Fee: $175 per session, due at time of service. Major credit card, debit card, HSA and FSA cards accepted.
Cancellation policy: 24 hours notice required to cancel or reschedule. Late cancellations and no-shows are charged the full session fee.
Private pay: I work with new clients on a private pay basis. No diagnosis required to begin. Superbills available for out-of-network reimbursement. Learn more about how that works →
Location: 1530 Riverside Drive, East Nashville TN 37206 — bottom floor of Riverside Station. Visitor parking is marked. If full, you can park anywhere in the parking lot and just notify us of your license plate number upon arrival. Never scan and pay to park.
Online sessions: Available for clients in Tennessee and Virginia through a secure HIPAA-compliant platform. Session link sent via email prior to your appointment.
Ready to Begin?
I'd love to hear from you. Reach Out Here →
Have questions first? Good Questions has answers.
Tim Jackson, LMFT is a private pay therapist in East Nashville, Tennessee offering individual counseling, relationship counseling, premarital counseling, and group therapy using EFT and ACT. $175 per session. Located at 1530 Riverside Drive, Nashville TN 37206. Also available online across Tennessee and Virginia.